FAQs - Brightpath

Who is the Oliver McGowan Training for?

This training is mandatory for all health and social care professionals.

What are the prerequisites for attending this training?

To participate in Tier 1 and/or Tier 2 training, learners must complete the online training, accessible for free through the eLearning for Health course provided by NHS England in collaboration with Skills for Care and other partners. Please read more here

This is a pre-course requirement for everyone attending the Oliver McGowan Mandatory Training on Learning Disability and Autism Tier 1 or Tier 2 training.

What if I have accessibility needs?

We are committed to making our courses accessible to everyone. Please inform us of any specific requirements when booking, and we will make reasonable adjustments to accommodate your needs.

What is included in the training cost?

The training cost covers, comprehensive course materials, expert trainers specialising in learning disability and autistic experience, an interactive learning session and certification upon completion.

Is course material provided before the training starts?

Yes, registered participants will receive access to preliminary course materials approximately one week before the course start date. These will be sent via email with access instructions.

Do I receive a certificate for completing the training?

All participants who complete our courses receive a Tier 2 certification of attendance upon successfully completing the e-learning module and the Tier 2 training component.

What are the next steps after completing this training?

The Oliver McGowan Training counts towards your continued professional development (CPD) and provides practical knowledge that you can apply directly in your daily practice. BrightPath will continue to build the training we offer and your trainer can make suggestions towards other topics which could be of value to you.

Is there any support available after the training?

Participants are welcome to contact us to ask for further information or follow-up questions.

What should I bring to this training?

All materials will be provided to you but please bring a notebook or device for your own use. You may wish to bring a bottle of water. Your organisation will be able to advise you if lunch and refreshments are being provided on the day.

Do you ever cancel courses?

We have robust measures in place to ensure that training courses do not need to be cancelled wherever possible. If we do need to cancel a course due to unforeseen circumstances, we will offer a full refund or the option to transfer to another course date.

Can I get a refund if I don’t attend the full course?

No, we do not offer partial refunds for missed sessions or incomplete attendance. We recommend discussing any potential attendance issues with us before the course begins.

Do we run Train the Trainer programmes or an Affiliate Trainer Scheme?

Not currently, but we plan to develop these in the future. If you’re interested, keep an eye on our updates or get in touch to express your interest.

How do I book onto a course?

Courses are booked directly from our website – please click here

How will my booking be confirmed?

Confirmation of booking will be sent via email with the course joining instructions. However your place is not confirmed until the payment has been received in full.

I haven’t received a booking confirmation, what should I do?

Please contact us here

What is your cancellation policy?

Please review our full terms and conditions can be found here

Can I transfer my booking to another person?

Yes, you can make substitutions. There may be an administration fee for this. Please refer to our terms and conditions, here

When will I receive my training certificate?

Certificates will be issued electronically upon successful completion of the course

What payment options are available when booking a course?

Payment can be made by credit or debit card through our secure payment system or by BACS transfer. Course fees must be paid at the time of booking unless you have an approved account facility

Do you provide Tier 1 (in-person webinar) training?

We will be offering this in the future, to keep informed, please sign up for latest updates on the homepage

I am an NHS employee working within an NHS hospital. How do I book a place?

You need to liaise with your Trust’s Learning and Development/OD team and please check your Learning Management System for updates to book onto a course

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